Welcome to the webshop of MiniKrea. When purchasing items in this webshop the following terms and conditions are automatically accepted. It is recommended that all terms and conditions are read thoroughly prior to any purchase from our webshop.

Prices

All prices in the webshop of MiniKrea is listed in DKK or Euros and Danish VAT (Value Added Tax) of 25 % is included in the amounts listed. If you order from another EU country Danish Vat will be paid however no custom duties or charges are added according to the EU regulations on free trade within the EU countries.

If ordering is made from addresses outside the European Union Danish VAT will be deducted automatically and appropriate custom duties and in some cases local tax will be charged by local/national custom authorities.

Note that for purchase of digital products in the MiniKrea webshop, e.g. license agreements and E-patterns, individual VAT on sale to other EU countries will be charged according to new regulations entering into force from 1st of January 2015. Find the new regulations here.

Secure payment

MiniKrea webshop offers an easy, safe and reliable payment solution for credit cards with a solution from www.stripe.com. We accept MasterCard, Visa, American Express and Discover Networks for payment of purchased products.

All payment transactions are SSL encrypted for optimal security.

Payment transactions for purchased physical products in the MiniKrea webshop will only take place when orders have been confirmed and shipped from MiniKrea warehouse. For digital products payment transaction will take place on order confirmation as these are delivered immediately by e-mail.

Note that license agreement products purchased via the MiniKrea webshop are based on continuous subscriptions. The subscriptions will be automatically renewed and paid for every month until the subscription is discontinued by customer or supplier. Please read more about MiniKreas terms and conditions for license agreements here.

The MiniKrea Privacy Policy applies to all activities in the webshop and all obtained data will be handled confidentially in accordance with applied Danish legislation on privacy data. Read more about our Privacy Policy here.

Delivery and shipment

Paper patterns will be shipped with PostNord a Danish forwarder and logistic provider. Expected delivery time is 5-8 work days within Denmark. For shipment to addresses outside Denmark expected delivery time is 1-2 weeks.

Orders of 6 paper patterns or less will be forwarded by letter. Orders of more than 6 paper patterns are forwarded as an insured postal package with Track & Trace functionality. The Track & Trace number can be found in the e-mail generated by us when the products are shipped from our warehouse.

Digital products e.g. E-patterns or personal license certificates are delivered using a download link in your order confirmation / invoice which will be received upon purchase by e-mail.

Shipping rates

The Danish forwarder PostNord is used for all letters and packages send from the MiniKrea webshop. Shipping rates are similar to rates of PostNord. The total shipping rate of your order will appear when you are going to checkout your shopping basket and before your final order confirmation.

Note that for delivery addresses outside EU the local/national custom authorities can apply custom duties or tax to the delivery (purchased product). MiniKrea cannot be held responsible for such added cost to the delivery/product. Such added cost of custom duties or tax outside the EU will not normally be visible at the shopping basket checkout within the MiniKrea webshop as custom regulations are highly dependent on the country in question. You are welcome to contact us by e-mail for assistance as we have gained some experience on custom matters for a number of countries outside the EU.

There are no shipping costs for purchase of digital products.

In case of transport damages to physically products please contact the forwarding company PostDanmark.

Copyright and watermarking of digital products

Digital watermarks are a way to protect and identify the ownership of copyright material sold by MiniKrea. When you purchase and download digital files in the MiniKrea webshop a digital watermark is embedded in the files and products.

The watermark will identify your name and order number. The watermark also serves to prove that you have obtained the digital product legally. Any copying of the files purchased, except for personal use, is strictly prohibited. It is also illegal to pass on or distribute the purchased digital products in any other way.

As a buyer of a digital product it is your own responsibility that purchased files are not in any way passed on to third persons. If you suspect that a purchased file is misused, stolen or lost to third person, e.g. uploaded on a public server or file sharing service, MiniKrea must be contacted immediately in order for us to mitigate abuse of our copyright.

Please note that the patterns may not be copied or otherwise used commercially without a license.
For commercial use please visit our MiniKrea License Terms and Conditions.

Returns

You may return the product(s) to us within 14 days (from the delivery date) and get a full refund. Feel free to state the reason for the return. Note that any refund of paper pattern products requires that the seal and packaging has not been broken or hampered with.

For digital products and licenses the right to return the product and get refunds ceases when you activate the download link forwarded in the order confirmation / invoice e-mail.

You must contact MiniKrea before returning any purchased product. For all returns the product must be essentially in the same condition as when received and a copy of the invoice should be attached to the returned goods. Please find the address for returns below.

The shipping cost of the return to MiniKrea is paid by the customer in accordance with Danish legislation.

If above listed conditions for returning the goods are fulfilled a confirmation e-mail that the goods have been returned and refund will be paid is send to you. The money will be returned to the credit card used for the payment.

Returns send by COD (Cash On Delivery) will not be accepted.

Please keep your receipt for the shipping of returned goods for documentation that the goods have been returned by you.

Contact and company information

MiniKrea / owner Anja Christensen
Gåsetoftevej 66
DK – 4400 Kalundborg
Mail: [email protected]
T +45 2888 5662
CVR. nr. 30947975

Complaints

According to Danish legislation you can complain about product deficiencies for up to 2 years after purchase. This is not to be mistaken for a warranty. You can complain about product deficiencies that were present at delivery also if they are only discovered later on (for up to 2 years). The supplier must then rectify the deficiency either by repair, sending a new product or by refund upon return of the product.

In case you receive a product that is not in accordance with your order confirmation or a product that is damaged upon receipt you are expected to complain within a reasonable period after the problem is found. A period of no more than 2 months is considered a reasonable time thus complaints should be received by MiniKrea within 2 months after delivery date for wrong deliveries. For damage goods the complaint must be forwarded no more than 2 months after the deficiency was identified and no more than two years after delivery date.

Complaints should be made to MiniKrea by phone +45 28885662 or by e-mail: [email protected]